CompletedAl-Qalaa Central Water Well Construction Project in Central Khan Younis
UNICEF
Project details— Al-Qalaa Central Water Well Construction Project in Central Khan YounisService continuity under emergency conditions
Together for Better Service
We operate and maintain the water and wastewater systems across the coastal municipalities, delivering water to residents under the hardest conditions — in partnership with municipalities and international institutions.
Media centre
Latest news and updates
Operational notices, official announcements and utility news — as they happen.
Tenders and procurement
Supply and works opportunities
Follow open tenders, download specification documents, and review award results in full transparency.
DEMO-2026-005Works
Water reservoir construction works
Submission deadline
Open
Projects
Projects that make a difference
Infrastructure and rehabilitation projects delivered in partnership with international donors.
Completed
CompletedRehabilitation of Al-Matāhin Al-Jadeed and Abu Mariziq Water Wells to Enhance Water Supply in Al-Qarara
EcoPeace Middle East0$
Project details— Rehabilitation of Al-Matāhin Al-Jadeed and Abu Mariziq Water Wells to Enhance Water Supply in Al-Qarara
CompletedRehabilitation and Maintenance Project for Three Wastewater Networks in Various Areas of Khan Younis City
Norwegian Refugee Council (NRC)
Project details— Rehabilitation and Maintenance Project for Three Wastewater Networks in Various Areas of Khan Younis City
CompletedCleaning and Rehabilitation Project for the Sheikh Ajleen Wastewater Treatment Plant in Gaza City
UNICEF
Project details— Cleaning and Rehabilitation Project for the Sheikh Ajleen Wastewater Treatment Plant in Gaza City
CompletedRehabilitation Project for the “Northern UNRWA” Water Well in Khan Younis City
Palestinian Environmental Friends - PEF
Project details— Rehabilitation Project for the “Northern UNRWA” Water Well in Khan Younis City
CompletedAl-Manshiya Desalination Plant Construction Project in Gaza City
ICRC
Project details— Al-Manshiya Desalination Plant Construction Project in Gaza City
Our impact in numbers
Decades of service and trust
- 50
- projects delivered
- 1,900,000+
- beneficiaries served
- 14
- international partners
- 10
- projects under way
E-services
Services available now
Complete your request online around the clock — simple, secure, and with no need to visit our offices.
Some services are temporarily suspended due to exceptional operating conditions and will be restored as soon as possible.
Report a fault
Pipe break, leak or outage — report the fault and track its status in real time.
Start nowComplaints and suggestions
Submit your complaint or suggestion and receive a reference number to follow up.
Start nowWater supply request
Tanker supply requests for communities, shelters and public facilities.
Start nowTrack a request
Follow your report or request by reference number and see its progress.
Start nowOur partners
In partnership with donors and supporters
We work with confidence alongside major international institutions to achieve sustainable development goals in the water sector.
Strategic direction
Vision, mission and goals
What we strive for, and what we commit to for the community we serve.
Vision
Leadership in delivering sustainable, smart water and wastewater services that meet community expectations and match the best international standards.
Mission
To manage and develop water and wastewater services efficiently and transparently, and to secure safe, sustainable water sources in partnership with the community and supporting institutions.
Our strategic goals
More about the utilitySecure sustainable water sources
Diversify sources and reduce dependence on the aquifer.
Rehabilitate networks and raise efficiency
Restore damaged infrastructure and cut water losses.
Treat and reuse water
Develop the wastewater collection and treatment system.
Improve the citizen experience
Easy, transparent digital services around the clock.