Goals and achievements

Strategic goals

• Secure sustainable water sources
  diversify sources and reduce dependence on the aquifer.
• Cut water losses
  improve network efficiency, reduce waste and rehabilitate damaged infrastructure.
• Treat and reuse water
  develop the wastewater collection and treatment system.
• Improve the citizen experience
  easy, transparent digital services around the clock.

Achievements in numbers

[to be completed: the figures below are to be confirmed from the annual report or the relevant department before launch, with the date they were last updated.]

• 140+
  water and wastewater infrastructure projects delivered.
• 180,000
  cubic metres of daily production.
• More than two million
  beneficiaries of CMWU services.
• 30+
  international partners and donors.

How these goals are measured

Goals are tracked through periodic operational indicators covering production volumes, network loss rates, water quality test results, response times to subscriber reports, and completion rates for ongoing projects. Project updates are published as they occur in the Projects section and the Media centre.