Launch of a Service to Receive Drinking Water Requests and Complaints in the Gaza Strip

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CMWU launched a unified service to receive drinking water requests and complaints via phone, WhatsApp, and an online form across all areas of Gaza.

Important Announcement to the Dear Residents of the Gaza Strip

CMWU, Requests and Complaints Unit

Amid the current difficult conditions, and out of concern to provide better service to our people, CMWU announces the launch of a service to receive drinking water requests and related complaints across all areas of the Gaza Strip.

Our goal: to facilitate your access to the service and ensure its continuity as much as possible.

Contact and request submission methods:

1. Phone call: Number: 0562300888. Hours: from 9:00 AM to 3:00 PM (every day except Friday)

2. WhatsApp message: by sending a text message to the same number, 0562300888. Available around the clock

3. Online Google form (water service request): to fill out the form, click the following link: https://docs.google.com/forms/d/e/1FAIpQLSfvZAOMrfFLvH3gRWVWpn6S-dQzDxF831bKeS3ols8xRf7qdA/viewform

4. In-person visit: Address: the Requests and Complaints Unit headquarters, Central Area seawater desalination plant, Deir al-Balah, next to Al-Durra Stadium.

We are at your service, and we are working hard to meet your drinking water needs.

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