Administrative and Financial Affairs Sector
Information Technology Directorate
Running networks and servers, developing and maintaining internal systems, supporting staff technically, and managing backups and information security.
Objectives
What this directorate works to achieve within the utility plan.
Stable infrastructure
Networks and servers that stay up despite operating conditions.
Systems that serve the work
Systems built around the actual business process, not the reverse.
Data protection
Backups, access control and safeguards for institutional data.
Responsive support
Fast response to hardware and software faults.
Duties and responsibilities
The main roles carried out by the directorate.
- Operating and maintaining networks, servers and data rooms.
- Developing and maintaining internal systems and software.
- Technical support for staff devices and software.
- Managing backups and disaster-recovery plans.
- Managing corporate email, accounts and permissions.
- Monitoring information security and applying security updates.
Units and sections
Organisational units within the directorate.
Networks and servers section
Network and server infrastructure.
Maintenance and support section
User support and device maintenance.
Software development unit
Building internal systems and their integrations.