Our vision
To be the leading national institution in the provision of water and sanitation services.
Strategic Plan 2018-2023
The strategic framework guiding CMWU over five years: three goals covering water and sanitation services, the utility's sustainability, and its institutional development, with performance indicators, an implementation plan and a responsibility matrix.
Latest plan
20182023
Completed
Strategic framework
Where we are heading
Our mission
Providing the Gaza Strip residents with integrated, distinct and environmentally safe water and sanitation services through the optimal utilization of available resources and creative solutions.
Full document
Strategic Plan 2018-2023
The strategic framework guiding CMWU over five years: three goals covering water and sanitation services, the utility's sustainability, and its institutional development, with performance indicators, an implementation plan and a responsibility matrix.
Strategic goals
What the plan stands on
Goal 1
Improving the water and sanitation services provided to citizens
Increasing the quantity and quality of water, and raising the efficiency of wastewater treatment plants and operation and maintenance systems.
Goal 2
Achieving the sustainability of CMWU's work
Adopting a unified tariff system and raising the collection rate to secure stable financial resources.
Goal 3
Developing CMWU's institutional structure and local relations
Developing the institutional structure to balance CMWU's strategic goals.
Our values
What we commit to in everything we do
Leadership
We work to raise the level of excellence in managing water and sanitation resources.
Innovation
We think differently and devise creative solutions to overcome crises.
Commitment to success
We are keen to provide the best service to our customers.
Responsiveness
We act proactively and with high responsibility to deliver timely solutions to water and sanitation problems.
Integrity
We deal with stakeholders according to the law and seek to recruit and retain a skilled, diverse workforce to ensure quality and excellence.
Team spirit
CMWU's success rests on a diverse, well-coordinated team committed to the highest levels of hard work, cooperation and communication.