Units reporting to the Executive Director
Public Relations and Community Awareness
Communicating with the public and the media, running CMWU digital platforms, delivering awareness campaigns on water conservation and safety, and documenting CMWU activity.
Objectives
What this directorate works to achieve within the utility plan.
Clear communication
Official information reaching the public when it matters.
Community awareness
Campaigns that change consumption behaviour, not merely announce.
Institutional image
A presence that reflects CMWU work as it actually is.
Activity documentation
A photographic and written archive of CMWU work and projects.
Duties and responsibilities
The main roles carried out by the directorate.
- Drafting press statements and managing media relations.
- Running CMWU digital platforms and publishing its news.
- Delivering awareness campaigns on conservation and water safety.
- Organising events and hosting delegations and visits.
- Documenting CMWU activity and projects in photo and video.
- Monitoring and responding to public feedback on the platforms.
Units and sections
Organisational units within the directorate.
Community awareness unit
Awareness campaigns and programmes.
Public relations and media unit
Media relations and digital platforms.
Related services
Services the directorate provides to the public and partners.