Water Systems Operations and Maintenance
Operating water sources, desalination plants, distribution networks and reservoirs; responding to faults and leaks; and maintaining the quality of water supplied to subscribers.
Objectives
What this directorate works to achieve within the utility plan.
Continuity of supply
Delivering water to subscribers to the fullest extent available sources and operating conditions allow.
Reducing losses
Detecting leaks and calibrating meters to cut network losses.
Water safety
Operating sources and disinfection units in line with approved quality requirements.
Asset readiness
Preventive maintenance of reservoirs and pumping stations to reduce unplanned failures.
Duties and responsibilities
The main roles carried out by the directorate.
- Operating wells, desalination plants and water sources, and monitoring their output.
- Operating and maintaining water networks, reservoirs and transmission lines.
- Responding to fault and leak reports and carrying out repairs.
- Operating chlorine units and monitoring water disinfection.
- Calibrating subscriber meters and replacing faulty units.
- Preparing supply programmes and pumping schedules across service areas.
Units and sections
Organisational units within the directorate.
Desalination plants and water sources section
Wells, desalination plants and main feeder lines.
Networks and reservoirs section
Distribution networks, reservoirs and pumping stations.
Meters and chlorination unit
Meter calibration and disinfection unit maintenance.
Related services
Services the directorate provides to the public and partners.